A progressive Australian Recreational Vehicle manufacturer has extended its decade-long partnership with Toyota Material Handling Australia (TMHA) by taking delivery of new BT reach truck forklifts.
Jayco, manufacturer of Australian-made recreational vehicles, has held a relationship with TMHA since 1999.
Jayco recently purchased an additional three reach trucks which have become a regular and reliable part of Jayco's everyday operation at its Dandenong distribution centre.
Jayco warehouse manager Owen Donohue said Toyota's comprehensive after-sales service makes it easy for Jayco.
"The BT reach trucks play an integral part of our day to day line replenishment process. Our warehouse and stores operation sees over 300 pallets of stock each day."
Jayco's operations require their reach-trucks to run at full capacity for eight hours a day in order to get all stock received, stacked and prepared for delivery.
"Equipment downtime is not an option for us. The BTs start first time, run all day in all weather conditions and require very little maintenance to keep them running smoothly," Mr Donohue said.
Recently, when it was necessary to purchase additional equipment, the warehouse staff were asked which forklifts they preferred to use.
"The answer unequivocally was the BT reach trucks," said Mr Donohue.
"Ease of operation, functionality and reliability were the standout factors that Jayco were looking for in making the decision, and the BTs tick all the boxes."
Cameron Paxton, TMHA's Southern Region general manager says that Toyota works hard to maintain its levels of customer service.
"Toyota has always been at the forefront of forklift technician training in this country; in fact we pioneered specialist TAFE training for Australia's forklift technicians.
"The relationship between TMHA and Jayco is such a natural fit, as both companies are at the forefront of their respective industries."