TMH0593 Summer Torque 2014_Web - page 12-13

Hinos haul more groceries
forWoolworths online
A combination of superior product and strong aftersales support has helped Hino
Australia secure more business with Australia’s largest supermarket chain.
Woolworths Australia has recently taken
delivery of a large consignment of Hino 616
IFS 300 Series standard cab automatic
medium wheelbase models, adding to
the Hinos already operating as part of the
Woolworths Online delivery vehicle fleet.
The new Hinos are fitted with bodies built by
TRS, which are custom made to transport
groceries at a range of different temperatures.
The Hinos were selected after a rigorous
tender process, and Woolworths logistics
manager Gavin Keelty said the decision
came down to a mix of product and company
attributes.
“Our tender process involved road testing and
comparisons with other brands on our fleet,
and this confirmed our belief that Hino makes
a good product,” Mr Keelty said.
“The drivers tested a range of different
vehicles and provided positive feedback on
the new Hinos.
“Our bodybuilders confirmed that the 616
IFS 300 Series would be able to support the
kind of application we need it for, and we
also made sure that the service network and
aftersales support met our standards.
“Our existing partnership with Hino is strong
and the service has been exceptional, which
helped when making the final decision,” he
said.
The Hino 616 IFS differs from other 300
Series models with its independent double-
wishbone coil front suspension, which gives a
more car-like ride and handling balance.
Combined with the fitment of Vehicle Stability
Control as standard and a full suite of safety
equipment, the Hino 300 Series offers the
most comprehensive suite of safety features
of any truck on the light duty market.
Mr Keelty said that Hino’s other driver-
focused technologies, such as fully automatic
transmissions and the fitment of twin
reversing cameras, were also well regarded.
“Woolworths has a strong focus on delivering
the best customer experience, and a part
of that is making it as easy as possible for
our drivers so they can concentrate on our
customers,” Mr Keelty said.
“Our vehicles start work early in the morning
and finish late in the evenings, and we need
to provide a comfortable, safe and ergonomic
work environment.
“We’re aiming to keep up with market
growth and improve our services, and we’re
confident we’ve chosen the right truck to help
achieve our goals,” he said.
Woolworths Online delivers groceries ordered
online to households in 96 per cent of the
populated regions of Australia.
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1800 425 438
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